Adobe Volume Licensing policies

Transfer of license policies

The transferee must agree to the terms of the End-User License Agreement (EULA) and/or Cumulative Licensing Program (CLP) agreement transfer terms and conditions.

License transfers due to mergers, acquisition, consolidations, or divestitures are permitted.
Transfers across market segments are not permitted (for example, from education to commercial).
The transferor must destroy all copies of the software and all printed materials.
Any active Upgrade Plan, maintenance, and/or technical support for a license must be transferred along with the license.
License transfers include current versions and all previous versions of a given license. The transferor is responsible for forwarding any correspondence regarding the Upgrade Plan and/or no-charge upgrades included with the transferred licenses.
Orders for media/Electronic Software Delivery (ESD) only cannot be transferred on the Licensing Web Site (LWS).
Information on both the previous and new licensees must be included on the Transfer of License form.
Changes to license language when a transfer is made are not allowed.
There are no fees for processing a transfer of license.
Transactional Licensing Program (TLP) transfers may take up to 48 hours to complete. CLP transfers may take up to 5 business days to complete due to the potential requirement of additional information.

TLP transfer of license

All licenses listed on a TLP certificate must be transferred from the current license holder to the new license holder.
TLP licenses can only be transferred within the same region they were originally acquired.
Technical support service, if any, also stays within the region.
TLP licenses may only be transferred as TLP licenses, even if the transferee is a CLP member. TLP licenses transferred to CLP members will appear on their Comprehensive Order Details report in LWS as a TLP transaction.
Both the Adobe Customer Service representative and the current license holder need to sign the Transfer of License form before it can be completed.
The transferee must agree to the terms of the product EULA.

CLP transfer of license

Transfer of licenses for CLP members is allowed per the CLP membership. As stated in the CLP membership terms and conditions: Any transfer of any license shall be in accordance with the EULA terms and conditions. Any attempted assignment in violation of this clause shall be null and void. Adobe's rights and obligations, in whole or in part, under this agreement may be assigned by Adobe.

CLP members may transfer any number of licenses purchased.

Only Worldwide CLP members may transfer licenses outside the region where the licenses were originally acquired.
CLP points transfer to the new licensee if the new licensee is a CLP program member or an enrolled affiliate.
CLP users may transfer licenses to any TLP and/or CLP user, including enrolled affiliates of a different CLP member.
CLP members may transfer licenses to a different Ship To address from the same End-User ID.

CLP policies

Backward licensing policy

Adobe allows program members to order a current-version license but to use a prior version. These members can contact Adobe Customer Service to request a serial number for the earlier version if they do not already have one. Prior-version software (PDF, 51k) is available via ESD and can be purchased through standard resellers. The program member must follow all guidelines of the current-version EULA.

Note: This policy is applicable under the TLP and Forms Licensing Program (FLP) as well.

Cross-language licensing

Licenses sold in a specific language grant use rights limited to that language. Program members do not have the right to deploy a product in a language other than that which was licensed. Licenses sold with the designation of "All" as their language do allow program members to deploy the product in any language they choose. Exceptions to the conditions above may apply when program members have active Upgrade Plan coverage and the new version of their product is not available in the originally licensed language or a new local language is made available. In these instances, Adobe will communicate which cross-language rights may apply.

Cross-platform licensing

CLP and TLP customers receive product serial numbers for both Windows® and Mac OS as long as the product is available for both and the two platforms are the same version. Program members can choose to use either platform, as long as the total number of licenses being used does not exceed the number purchased.

EULA

All use of the product is governed by the EULA for the product, which usually must be accepted by electronic click-through. EULAs are posted on the Adobe product license agreements page. Where the CLP 5 terms and conditions conflict with a EULA, the CLP 5 terms and conditions supersede.

Media duplication

CLP program members must sign a media duplication schedule in addition to their CLP 5 membership in order to be authorized to duplicate media. Media duplication is subject to all the restrictions and requirements set forth in the applicable schedule.

Concurrency policy

Eligibility

Program Members of CLP 4.5 or CLP 5 for Education may order concurrent licenses for lab or administrative use of Adobe products. However, this option may be subject to additional fees, and you must maintain and use a license auditing and usage management tool that is able to track and manage real-time usage for concurrent licenses.

Concurrent licenses can be installed and used only on Program Member–owned computers. For example, student-owned computers are not permitted to install or access concurrent licenses.

Technology requirements

The Program Member is required to have technology in place on the Program Member's Internal Networks, defined in the end user license agreement (EULA), to govern the distribution and management of access to the Adobe Software. The technology must enable an authorization process to allow/decline access to the Adobe software on an individual computer and incident basis.

Such technology described above will be used at all times to ensure the number of Program Member's computers accessing the Adobe Software from the Program Member's Internal Network at any one time shall not exceed the total number of concurrent licenses owned by the Program Member.

Verification

Program member shall maintain an accurate record of (1) The computers that have accessed concurrent licenses of Adobe software over the previous six month; (2) the number of concurrent licenses owned; (3) and Adobe Software titles.

Installation "use" rights

In a computer lab environment, a school may load a copy of software on every computer and then must deploy technology that prevents more than a certain number of installations from working. For example, the customer has 100 computers but never allows more than 45 to be used at the same time. In this case, the product is loaded onto every computer, and only 45 concurrent licenses are required to remain compliant, as long as there are no more than 45 users using the software at any one time.

Determining the number of concurrent licenses

The customer should order a concurrent license for the maximum number of computers that will use the software simultaneously.

Concurrent license use for Adobe Creative Suite

Adobe® Creative Suite® software is treated as one license; it cannot be "unbundled" to allow different users to access individual products. Therefore, concurrent use should be measured by the number of users accessing any product within Creative Suite. For example, if ten concurrent licenses of Adobe Creative Suite 3 Web Premium software are purchased, and one user is using Adobe Photoshop® CS3 software within Creative Suite 3 Web Premium and another person is using Adobe Dreamweaver® CS3 software, then there are eight concurrent licenses available of Creative Suite 3 Web Premium.

Is a concurrent license a site license?

No, concurrent licenses are not the equivalent of site licenses. Concurrent licensing is used to remain compliant when the number of users with access to a software application exceeds the number of users accessing the application at any one time. Unlike site licenses, concurrent licenses are tied to a specific number of simultaneous users.